How to cancel Netflix: step-by-step (2026)

The whole flow is about 90 seconds if you don't get pulled into a retention offer.

Step by step

1. Open netflix.com in a browser and sign in. The mobile app does not let you cancel directly if you signed up through the App Store or Google Play — see the note below.
2. Click your profile icon in the top-right corner, then Account.
3. Under the "Membership" section, click Cancel Membership.
4. Netflix asks once: "Are you sure?" with a green Finish Cancellation button. Click it.
5. You're done. The page confirms the date your access ends.

What to expect

You keep access until the end of your current billing period. Netflix does not pro-rate refunds for partial months. Your profile, watch history, and lists are kept for 10 months in case you re-subscribe — they reappear automatically when you do.

If you signed up through Apple or Google

You need to cancel in the App Store (iOS) or Google Play (Android), not on netflix.com.

• iOS: Settings → [Your name] → Subscriptions → Netflix → Cancel Subscription.
• Android: Play Store → menu → Subscriptions → Netflix → Cancel.

Retention offers to watch for

Netflix doesn't currently push aggressive discount offers during cancellation, but does prompt you to "pause" instead. Pausing keeps your account inactive but the next billing date moves — you'll still be billed eventually. Choose Cancel, not Pause, if you actually want the charge to stop.

After cancellation

You can re-subscribe at any time and your profiles return. Netflix occasionally emails win-back offers ($1–$3 off the first month) about 2–4 weeks after cancellation.

Related: Is Netflix worth it? · How to cancel Disney+ · How to cancel Hulu